Foundry Process Mining & Automation

Mine processes. Reveal inefficiencies. Drive change. Continuously optimize.

Process Mining & Automation — Play Video

Key Features

Speed to value.

Leverage automatic data transformations to rapidly integrate and restructure your datasets into interactive process visualizations in just a few clicks.

Streamline processes.

Drill down into the causes of process bottlenecks with the Ontology, and evaluate alternatives with ML- and algorithm-agnostic forecasting and simulation.

Insights drive action.

Transform your processes by writing back to ERP and CRM systems with APIs, or by integrating insights with out-of-the-box workflows.

Proactive issue spotting.

Configure business rules with low-code tools to continuously monitor process deviations, and integrate ML to help predict process behavior.

Orchestrate operations among siloed systems.

Build new or manage existing RPA tools using webhooks, alerts, and applications that work across disparate systems.

How It Works

Connect.

Rapidly integrate business process data into the Ontology with built-in connectors, unlocking connectivity and insight that spans your entire organization.

Understand.

Mine processes to produce a point-and-click visualization and model the ideal path. An easy-to-navigate view of expected behavior and its deviations lets you investigate at any level of granularity — from individual steps to high-level trends.

Analyze.

With the Ontology, query related objects from across your business to understand the drivers of unexpected process transitions. Rapidly analyze deviations, diagnose bottlenecks, and perform root-cause analysis.

Act.

Process orchestration lets you take action to address inefficiencies, writing back to external systems to fix problems at their source — while keeping all your systems in sync.

Automate.

Continuously optimize your processes with custom triggers for automatic action when steps are completed, milestones are met, or thresholds are breached.

Impact

Reducing Vehicle Downtime at a Multi-National Car Rental Company

Challenge

Vehicle out-of-service events are the biggest drag on rental-car profitability.
Planning and executing efficient maintenance is key to uptime across fleets of hundreds of thousands of vehicles.

Solution

Process Mining & Automation lets every level of the maintenance organization — from location managers to regional fleet managers — diagnose which parts of the process drive the most downtime.
Every layer of management can understand location performance and diagnose specific breakdowns by vehicle characteristic, such as body dimensions or class.

Impact

$15 million / year | Target savings by reducing out-of-service time by 2%
500K vehicles | Global fleet size under maintenance responsibility

Accelerating Resolution of Quality Defects at a Global Manufacturer

Challenge

Throughout production, quality defects arise in the form of non-conformities.
These defects must be eliminated quickly to reduce the cost of non-quality and hits to production targets.
Lead time can be lengthy for complex issues requiring input from quality, production, logistics, and procurement teams.

Solution

Process Mining & Automation was deployed to quality managers in two weeks, reducing the lead time to resolve defects.

Impact

10% | Reduction in lead time to resolve defects, achieved in two weeks
25% | Head of Quality's target lead-time reduction as the tool rolls out across the team

Example Industries

Financial Services
Telecommunications
Manufacturing

Example Use Cases

Purchase-to-pay
Quality control
Export control
Customer journeys
Order-to-cash